English Language Program Accreditation, CEA

Complaints Against
Accredited Programs and Institutions

Accredited programs and institutions are expected to continue to meet the CEA Standards during the term of accreditation. A student, faculty or staff member, as well as others outside the program or institution who may have knowledge of an alleged failure by an accredited program or institution to maintain the standards may file a complaint with CEA. Such a complaint must be filed in writing with the name, address and telephone number of the complainant on a separate page, and shall identify the specific standard(s) allegedly violated as well as a description of how the program or institution has failed to comply with it.

Complaints may be filed at any time. CEA will investigate complaints according to the procedures outlined in the CEA Policies and Procedures [PDF download], Section 6. For further information, contact CEA.

CEA is recognized by the U.S. Secretary of Education as a reliable authority on the quality of instruction and services provided by accredited English language programs and institutions.

Member of ASPA, the Association of Specialized and Professional Accreditors

Commission on English Language Program Accreditation
1725 Duke Street, Suite 500
Alexandria, VA 22314-3457 USA
(703) 519-2070

This page was last modified: May 14 2008.