Accredited programs and institutions are required to uphold the CEA Standards and comply with other CEA policies during the term of accreditation. A student, faculty or staff member, as well as others outside the program or institution who may have knowledge of an alleged failure by an accredited program or institution to maintain the standards may file a complaint with CEA. Such a complaint must be filed in writing with the name, address and telephone number of the complainant on a separate page, and shall identify the specific standard(s) allegedly violated as well as a description of how the program or institution has failed to comply with it.

Complaints may be filed at any time.

CEA will investigate complaints according to the procedures outlined in the CEA Policies and Procedures.